call for a free quote: 01420 377100
about us
At Maple Mechanical our mission is simple: to deliver exceptional air conditioning installations at competitive prices, while providing outstanding customer service that builds long-lasting relationships.
We believe that good customer service is the foundation of long-term success, and we are proud of the feedback we’ve received so far for our attention to detail and client focus.
We’d love to introduce you to the team so you can put faces to the names of the people you talk to.
mark hewitt
Director
Mark started his career in the air conditioning industry back in 1996 as a trainee building services consulting engineer. Then in 1999 he moved to work with a medium sized air conditioning contractor. He started with this contractor as a designer/estimator before advancing to become air conditioning sales manager. He worked for this contractor for 14 years, developing his knowledge and skills based upon various applications within the air conditioning (and refrigeration) industry.
In 2013 Mark started a new air conditioning company, formed as part of a group of companies. Starting this company as the sole employee (on his dining table) the company grew to have a multi-million pound turnover with 15 members of directly employed staff.
Forming and growing this company provided Mark with a wealth of general experience as well as furthering his air conditioning knowledge. But after being employed by other people all his working life, he developed his own vision of how he wanted a company to work and run. After almost 10 years, Mark was given the opportunity to start a business of his own, and Maple Mechanical Ltd was formed in September 2023.
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In his spare time Mark likes to spend time with his family, including his wife, 4 children, 3 dogs (2 rescue and a Beagle), and 2 cats. He volunteers at a local dog rehoming charity as well as fostering dogs when needed. Alongside his family they have re-homed ex battery hens for the last 10 years. He was a keen football player until the onset of age determined that he was better at participating in the sport from his armchair. He is an avid supporter of Leicester City FC.
joe ferguson
Senior Contracts Manager
Joe started in the air conditioning and refrigeration industry in 1996 and climbed the ladder through many roles to becoming a Senior contracts manager to date. He has many years of experience and qualifications in the industry. Joe has enjoyed teaching many apprentices over the years and watching them grow into competent engineers that are successful and still working in the industry today.
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Joe has been lucky enough to work on some iconic jobs across the UK including Centrepoint Tower and the Hyatt Hotel in London and has also worked across Europe.
Joe didn’t hesitate to accept his current position at Maple Mechanical as he is able to utilise his years of knowledge and experience to drive the company forward. Joe says, “I’m looking forward to celebrating our success, which I have no doubt will happen with the great team I have around me.”
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In his spare time Joe likes to support his local non-league football club Chatham Town where he used to manage and coach the first ever ladies’ team. He also likes to spend quality time with his family and dogs Cooper and Daisy.
gemma dormer
Service & Maintenance Manager
Gemma started working in the industry back in 2018, she was one of those ‘who fell into it’ joining as an apprentice refrigeration and air conditioning engineer she studied at Eastleigh College. Since working with Maple she has passed her Level 2 and Level 3 diploma in refrigeration Air conditioning and heat pumps, Level 3 in CO2 service and maintenance and also passing her ammonia handling. She has had a wide range of experiences on the tools, starting in the rental area then making her way into commercial service and installation. Then most recently into industrial. The job she loves most is carrying out service work.
Back in 2022 Gemma won first place in the student of the year awards in the ACR Journal, ACR Awards and the IOR student of the year. She is a keen active member of the WIRACHP committee and loves to encourage people into the industry. It’s her ambition to become a mentor for future apprentices.
In her spare time, Gemma enjoys spending time with her husband Billy and son Tommy. They often take their dog Opie out for lovely walks and love spending time with her ex polo pony Muzita they often go on long scenic hacks.
TORI HEWITT
FINANCE Manager
Tori is the Founder of Trustoryx Accounting & Bookkeeping and Maple’s Finance Manager, as well as being Mark’s long suffering better half. From charities to the construction industry and hospitality, Tori has worked with a wide range of clients and has the experience and knowledge to understand Maple’s business finances. Tori loves introducing new processes to her clients to make them more efficient and productive so that they can concentrate on what they’re good at.
Outside of work life is never quiet for Tori, as well as four children her and Mark have three dogs and two cats. Tori also volunteers at a local dog rehoming charity, as well as fostering dogs when needed.
shaun mustow
senior engineer
Shaun was introduced to refrigeration & air conditioning by his good friend Joe Ferguson, back in 1998. He started as an installation engineer's mate, working throughout the UK. After gaining experience within the trade Shaun progressed to a senior engineer obtaining various qualifications within the refrigeration & air conditioning industry.
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Shaun has carried out installations in new build large commercial offices in the heart of London to smaller domestic properties.
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After working for the same company for 22 years and training many young apprentices he was offered a position with Maple.
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In his spare time Shaun loves going out on his mountain bike and motocross. He also travels up and down the country taking his son to play ice hockey. He also enjoys going on family holidays and city breaks with his wife.
bobby sayers
junior engineer
Bobby finished school in 2022/23 getting all the GCSE’s that he needed in order to get into college. However, he decided to go straight into work, printing and designing signs. He yearned to do something more fulfilling so he looked into being an air conditioning engineer. Fortunately he knew someone who is highly skilled and experienced in the industry, Joe Ferguson. Joe introduced Bobby to Maple Mechanical and he’s been with us since June 2024. Bobby has learnt so much during this time, having gained a variety of skills such as getting his IPAF, helping with installations, and learning how to correctly work on a site safely and efficiently.
In his spare time, Bobby likes to stay in shape by going to the gym after work. He also plays Sunday league football with his mates and when he gets the chance he also enjoys a round of golf. When he’s not busy doing all of that he likes to spend time with his girlfriend and family. We don’t know how he fits it all in!
Bobby’s goal is to become a fully qualified air condition engineer, he says “achieving that goal seems more achievable then ever working with maple mechanical”
client centric approach
We put our clients at the heart of everything we do, ensuring a personalised service and building long-term relationships based on trust and satisfaction.
quality craftmanship
Our team brings decades of experience to every project, delivering precise and reliable installations that stand the test of time
integrity & transparency
We believe in honest communication and clear pricing, ensuring our clients feel confident in every aspect of their investment.
innovation & efficiency
We stay ahead of industry trends, using the latest technology to design and install energy-efficient systems that provide maximum comfort and value.
